Launched a patented product line (2012, Taffi™): Secured a trademark and obtained international patent UAU201103920U for a USB flash-drive toy series, then introduced it to market—$100 k ARR in six months, which helped fund my next startup.
Drove early revenue through sales enablement (2012-2013, Taffi™): Developed product demos, case studies, and marketing materials tailored for the sales team—contributing to a 20 % sales increase in the first six months after launch.
Enabled sales growth (2014, Mobigorod): Created sales enablement assets, including case studies, one-pagers, and interactive product demos — drove a 20 % revenue increase in the first 6 months after launch.
Optimized support processes and improved customer experience (2020, Namecheap): Streamlined workflows, updated internal knowledge base, and enhanced ticket routing logic — resulting in faster resolution times and improved response consistency. Analyzed thousands of customer interactions to surface key pain points, helping reduce churn and contributing to a 15 % increase in NPS within 3 months.
Launched a no-code learning app and drove acquisition (2021, IAMPM): Built and shipped a Glide-based mobile app for an online school; grew a Telegram community to 2,000subscribers via inbound funnels in six months; and, over the same three-month window, ran a targeted social-media push that lifted app downloads by 20 % and a blog sprint that raised website traffic and course purchases by 20 %.
Optimized email outreach (Global Teams, 2022 – 2023): Partnered with sales and marketing teams to rebuild prospect sequences in Snov.io: A/B-testing subject lines, send-time, and follow-ups — which lifted email open rates by 20 % within the first month.
Boosted social media presence (Global Teams, 2022 – 2023): Designed and executed a data-driven content calendar for LinkedIn and Facebook, continuously iterating on post formats and posting cadence—drove a 50 % increase in audience engagement in the first month.
